Refund policy
Returns & 30-Day Guarantee
We created Floraelle for women who have already tried everything.
That’s why your first order is completely risk-free.
If you don’t feel a meaningful difference in your bloating within 30 days of consistent use, simply email us at info@floraelle.com and we’ll issue a full refund.
No complicated forms.
No need to return empty bottles.
Limit one refund per customer.
Unopened Products
Unopened and unused products may be returned within 30 days of delivery. Return instructions will be provided by our team.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us immediately and we’ll make it right.
EU 14-Day Cooling-Off Period
If your order is shipped within the European Union, you have the right to cancel your order within 14 days of delivery, provided the product remains unopened and unused.
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days.